Local dealer support matters after buying used equipment because it impacts your investment's long-term value and performance. Once you choose equipment from Wagner Used Equipment, you have a partner dedicated to protecting your investment throughout your machine's life. As a trusted used-equipment dealer, we provide support that safeguards your reputation and helps keep work on track.
The Advantage of a Local Partner for Parts and Service
When a hydraulic hose fails or a filter clogs, you need quick solutions to the root cause. Wagner Used Equipment operates multiple locations in parts of Colorado, New Mexico and far west Texas, putting genuine Cat® parts and factory-trained technicians within reach. Our parts network delivers components quickly so your equipment can remain productive should the unexpected occur.
Having access to our genuine Cat parts means installing components designed for your machine model. Our technicians understand the equipment you purchased from our inventory inside and out and can diagnose problems correctly the first time, whether you drop by for shop service or request a field visit. When you've purchased Cat Certified Used Equipment from Wagner, you have added peace of mind with equipment that has been thoroughly inspected and comes with warranty protection.
How Dealer Relationships Maximize Uptime Beyond the Sale
Emergency breakdowns demand immediate attention. Wagner Used Equipment provides field service capabilities to respond to unexpected mishaps that threaten clients' schedules. Maintaining a strong dealer relationship with us connects you to technicians who can arrive on-site and implement solutions as soon as possible. Fast access to dealer support helps maintain the productivity your operation depends on.
Preventive maintenance programs help you stay ahead of problems, and our regular inspections catch wear patterns early. Setting up a fluid analysis can identify developing issues, while scheduled intervals help keep systems functioning properly. These approaches often extend equipment life and can support stronger resale value.
Dealers vs. Auctions for Used Equipment
When you choose a dealer over an auction for used equipment, you protect yourself from hidden costs that surface after the sale. Machines sold at auction can arrive with minimal documentation, unknown service histories and no warranty protection. Without maintenance records, unexpected repair costs often emerge within months. Sourcing parts for equipment with unclear specifications creates delays and forces buyers to pay premium prices or work with unfamiliar service providers.
Now that you have purchased Cat equipment from Wagner Used Equipment, you can work with a team that stands behind its inventory. You purchased solutions from professionals who depend on repeat business and not single transactions. We encourage you to ask us questions about recommended service intervals, work hours and the condition of used heavy-equipment parts, especially when you suspect something is due for replacement. The financing options we offer through Cat Financial make quality equipment with full dealer support more accessible while helping you manage the total cost of ownership effectively.
Long-Term Support from Wagner Used Equipment
Wagner Used Equipment serves equipment owners throughout our territory with convenient locations delivering fast access to parts, service and support. Our technicians complete factory training and stay current on the latest equipment systems, both inside and outside the cab. With regular parts deliveries and an established Cat dealer network, we're equipped to keep your assets moving forward.
We understand that equipment performance affects your business success. Whether you need routine maintenance, emergency field service or guidance on used attachments for your equipment, our team uses a solutions-focused approach to keep you flexible on the job. Other ways we contribute to your workflows include:
- Support representatives: When you are unsure what is wrong with your equipment, we help you troubleshoot and get to the bottom of the issue. We provide straightforward scheduling options and emergency assistance.
- Service commitment: We aim to meet and exceed client expectations for timely equipment service.
- Parts availability: If you're servicing used equipment, browse Cat parts and arrange delivery to your facility.
- Training options: We have served our territory since 1976 and can help train your staff to operate the machines you buy.
Get Support and Service for Your Used Equipment
With Cat Financial financing and delivery options available, plus convenient locations across Colorado, New Mexico and far west Texas, Wagner Used Equipment makes it easy to protect your investment after the purchase.
Reach out to Wagner Used Equipment to discuss preventive maintenance programs, parts availability or service capabilities for your used equipment.