For most people looking for new or used heavy equipment for sale, finding a machinery trader doesn’t involve too much forethought — you give your used equipment dealer of choice a phone call and they’ll let you know if they have the equipment you are looking for. Otherwise, you might do a quick search online for used CAT equipment, aftermarket caterpillar parts, or whatever query your heart desires at the moment.

But not all heavy equipment dealers are created equally. Some dealers might have shortcomings in terms of inventory. Others might not be able to provide you with the elite level of customer service you are looking for. Yet other dealers might have a broad selection of heavy machinery and offer great support, but they are way too far away for it to be a viable option for you and your business.

Some have learned this lesson the hard way, and others have made their way to this blog so that, hopefully, by the end of reading they can say they’ve learned their lesson the easy way!

For our part at Wagner Equipment, we strive to lead our industry in every possible way. For folks looking for used Caterpillar parts or used construction equipment more generally, Wagner Equipment has a widespread dealer network, an unmatched inventory, and exceptional customer service to help you find the right solution for the application at hand.

Behind the tangible “pros” that make our customers’ lives easier is a foundation of core values that each of our employees strives to uphold as we go about our workdays. For the rest of today’s blog, we’d like to breakdown each core value so that our readers, clients, and potential customers can have a deeper understanding of what makes us a unique heavy machinery trader at Wagner Equipment. Keep reading if you are looking to do business with an honest, reputable CAT dealer that does right by their employees and customers!

Teamwork

We work together to do what is best for our customers and the enterprise. While, from the outside, it might sound trite, from the inside we understand we are a mechanism with many moving parts at Wagner. If one part fails, the entire machine can’t operate and it becomes a problem. When we are aware that we are a part of a bigger purpose, each of us can do our job for one another’s sake. In a lot of ways, that’s been key to our success since our founding in 1976.

Excellence

We provide unmatched expertise as a CAT machine dealer in Colorado, New Mexico, and far West Texas. Whether our customers hail from fields such as heavy construction, mining, waste handling, paving, building construction, municipal, agricultural, governmental, or others, they can count on us to deliver excellence in all that we do.

As mentioned above, we combine our expansive dealer network with a vast inventory of CAT machines and parts. The finishing touch is our commitment to provide personalized customer service so that you are never left in doubt about the part or machine you need for the project you have in mind.

Accountability

We meet our commitments to each other and our customers. It goes well beyond paying lip service to customer service; we live and breathe doing right by our clientele. We fully understand how vital our products and services are to our customers, which is why we take the time to investigate the needs of anyone who gives us a call or walks through our doors.

At the end of the day, we are successful when our customers are. That’s what makes us accountable, decade after decade.

Safety

We make sure everyone gets safely home, every day, incident-free. Whether we are talking about our Caterpillar parts and service department, a maintenance repair plan, or simply moving heavy machinery from point A to B, we are careful and competent in everything we do.

Integrity

We are honest, respectful, and fair. Our price points reflect that as well. We don’t believe in making a quick buck on anyone, which is why you’ll find our repair rates, maintenance plans, and rental rates to be more than competitive. Again, when you are successful, so are we. We do right by our customers, which is why we’ve been in business for close to half a century.

Communication

The final value we’d like to share with you is communication. We share relevant information to be more effective with our team and our customers.

We hope you’ve enjoyed today’s blog! Contact us and we will reach out to you shortly to discuss our heavy equipment for sale and how we can help. View our dealer locations here!